Business, Social Media, Workflow
When I tell people that I read 100 blogs a day, it’s not about making myself into Wonder Woman. (Of course, she is pretty awesome.) I read a lot of blogs to keep up with industry trends, to update my skills and know-how, and to be what my mom calls “an educated...
Customer Service, Workflow
The lines were long, and getting longer. No surprise, really, as there were only two open checkout counters in the grocery store–one for customers with 15 items or fewer, the other for everyone else. As I stood there, I remembered that the last time I got stuck...
Business, Entrepreneurship, Workflow
For 2012, I’ve decided that I don’t need to reinvent the wheel. Last year, I picked out 3 little words–crayons, velcro, and abandon–to guide my business. The whole point was to keep me focused on moving forward, while giving myself permission...
business strategy, Entrepreneurship, Marketing/PR, Reviews, Social Media, Workflow
How do you measure success? There’s a lot of conversation around business success, what it means, and how to measure it. (And we probably talk even more sometimes about lazy metrics and poor measurement.) I’m not going to talk about measurement at all...
