The Data-Trust Conundrum

Disney Corporation is testing a wearable technology that enables the company to track the movement of people in and around its theme parks. The new MagicBand looks like a watch-less wrist band and contains an RFID chip. Disney clearly intends for the bands to replace...

What is an “Influencer”?

Let’s clear something up: Influence is important. Badges, numbers, and algorithms are not. I deleted my Klout account¬†because people’s perceptions of my value shouldn’t rise or fall depending on whether I’m talking to an “online rock...

Wal-Mart Vice-Chair on the Crux of Leadership

Great interview with Wal-Mart Vice Chair Eduardo Castro-Wright about leadership and what they don’t teach you in business school. The crux of leadership: trust. Leadership is “about being able to get people to go to places they never thought they could...

Building Trust via Business Transparency

I had a very revealing conversation with one of the officers on my condo board yesterday. Turns out that for the past year the board has been trying to restore a business focus to our operations. They’ve fired two poorly-performing vendors and read a third one...