Customer Service, Marketing/PR
A new report says that the future of retail is increasingly frictionless and personalized. Future of Retail 2016, by research firm PSFK Labs, identifies 10 factors that companies will want to put in place to build brand loyalty, engage with customers, and generate...
Business, content strategy
So I’m writing this blog post about writing blog posts and finding your blogging mojo. You see, my brain’s in a post-holiday funk. I have a Wunderlist of blog post ideas, but nothing is inspiring me. Running often helps clear my mind, but it was raining...
