Business, innovation, Social Media
Not surprisingly for a business conference, the state of small business was the topic of much discussion at GrowSmartBiz. The anchor: the Small Business Success Index, a survey of the competitiveness of small businesses (defined as privately-owned, with 100 or fewer...
Business, Customer Service
It’s not often that I spend a full day listening to other people talk–and sit through it all (or at least most of it). But the GrowSmartBiz conference yesterday held my attention. There was a lot of terrific content, and I’ll post more fully over...